Selecting A Home Care Agency
Selecting the right Home Care Agency is crucial and sometimes feels similar to conducting a job interview. That way, you ensure the care provider or companion will be a good fit for you or your loved one. Here’s a helpful list of essential questions we've compiled with the help of our trusted home care resources to guide you in choosing a prospective home care agency.
Home Care Agency Checklist
- Understanding Needs and Diagnoses: Does the caregiver comprehend my specific needs or diagnosis?
- Vetting Process: How does the agency conduct background checks on home care professionals?
- Licensing: Is the agency licensed by the state?
- Training: What type of training have the home care specialists undergone? Are they required to stay current with advancements in care?
- Documentation and Communication: How is the care plan documented and progress tracked? How is this information shared with family members if necessary?
- Compatibility: How does the agency handle situations where the caregiver and client are not a good match?
- Performance Issues: What procedures are in place if a caregiver fails to meet their duties?
- Emergency Protocols: What are the agency’s protocols for emergencies or if a caregiver unexpectedly cannot work?
We also recommend meeting with a potential caregiver to ensure a good fit and requesting references for additional assurance of quality care.
Feel like you need additional guidance or individualized support?
Our team of Certified Senior Advisors® and Certified Dementia Practitioners® has successfully assisted hundreds of families. We offer a single point of contact for all services you or your loved one might need when transitioning from longtime homes. We ensure a stress-free move that allows you to focus on the transition rather than the logistics.
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